TWENTY SIX BOUTIQUE will process your order and pack your goods once your transaction has been completed. Please allow 7 – 15 days for international deliveries. The shipping rate is the flat rate of $5AUD/€3EUR. The shipping rate will appear when selecting the delivery country at the check out. Please note that we do our best to ensure that your receive your order as quick as possible.
TWENTY SIX BOUTIQUE is not responsible for any duties and/or taxes imposed by the country of delivery. We advise the customer to contact their custom office to enquire about import regulations, tax and duties before ordering.
Refund & Exchange Policy
At TWENTY SIX BOUTIQUE, we take good care in each of our products and make sure there are in perfect condition when leaving our studio.
We do not offer refund for change of mind but if you are not happy with your order, drop us an email at firstname.lastname@example.org or contact us with your order number and the reason for your return. TWENTY SIX BOUTIQUE can offer you a refund or exchange within 15 days of delivery. The order will have to be returned in the condition it was sold: unworn, undamaged and with the original packaging.
If you have received the incorrect item or an item that is faulty please notify us immediately via email and we will ensure that your order is fulfilled correctly. In that case, TWENTY SIX BOUTIQUE will cover all return shipping costs.
We would also love to hear any feedback you have, so that we can improve things in the future!